We recently received a request from a user to delete their user account. But once done, the user kept receiving emails from our platform. As is turns out, the account had been correctly deleted, but the user had subscribed to some datasets. So I had to browse to our entire catalog in order to point out which datasets the user was subscribed to, realize that I could not remove the subscriptions myself, and therefore ask the user to manually unsubscribe to every dataset they had no recollection to ever subscribe to. Not only was it time consuming for me, but also unpleasant for the user for whom such a process does not make sense, and finally not in line with the GDPR regulations.
This leads me to point out the following :
- Ideally, deleting a user account should also remove said user’s subscriptions to datasets
- Admins should be able to remove user’s subscriptions to datasets from the backoffice
- There should be an easy, centralized way to get an overview of all datasets subscriptions accross the whole domain, whith filtering options on user at least
