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How making data simple (not just available) quadrupled community engagement in Casey ๐Ÿ“Šโœจ

  • August 27, 2026
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josephinerohner
Community Manager
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The City of Casey realized that making open data available wasnโ€™t enough, it actually had to be useful and easy to understand for everyday residents. By redesigning their Open Data Exchange around user-friendly maps, visual dashboards, and plain-language insights, they saw engagement jump from 6,000 visitors in 2023 to over 30,000 in the first six months of 2026!

Here are a few ways the updated platform is making a real impact locally:

  • ๐Ÿ“ Kindergarten finder: a simple map-based tool helping local families (especially new residents) find early learning options near home.

  • ๐Ÿฅ‘ Community food resource directory: connecting residents directly to free and low-cost food support services across the municipality.

  • ๐Ÿ›๏ธ Councillor transparency page: clear breakdowns of council decisions, meeting attendance, and voting history so you can stay informed.

  • ๐Ÿ—๏ธ Self-service permits: building permit data is now downloaded around 9,000 times a month, giving fast answers to residents while freeing up council staff for complex queries.

Built on the Huwiseย platform, the next phase will expand environmental/community datasets, enhance spatial analytics, and explore AI-enabled discovery under the Smart Casey strategy.

๐Ÿ‘‰ Want to know more about this success story ? Check this article